What this Policy Covers
We do, however, respect your privacy. When using our site, you may get information, communicate with us, or link to other web sites. While doing so, you may provide us with information that enables us to provide enhanced products and services to you — and to personalize your experience on our web site. To demonstrate our commitment to fair information practices, we have adopted these privacy guidelines. We do, however, urge you at all times to use caution when providing your personally-identifiable information and suggest that you read the Federal Trade Commission’s suggested safety precautions for Internet surfing, which can be found by clicking on www.ftc.gov.
Our Policies and Practices
We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. The following are our policies and practices:
NPP’s profile forms require vendors and members to give us contact information such as name, password, organization name and email address. Confirmation and welcome emails may be sent via email. Users may receive information on services, special promotions, and a newsletter. NPP Vendors are permitted to request and capture NPP member IDs and other data from our members for the sole purpose of tracking and reporting administrative fees to NPP. NPP will not use any confidential information provided by our members or vendors. Out of respect for the privacy of our users, we provide an option to not receive communications from NPP. Please see our unsubscribe policies below.
Registration and Ordering
When using some of our websites and signing up for certain selected services, members must first register. During registration, members are required to give their contact information (such as name, e-mail address, mailing address and phone number). We also may collect demographic information (such as job title and purchasing responsibilities, organization information and professional certification). For internal purposes, we use this information to communicate with members and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting.
You may choose not to receive marketing e-mails from us by following the instructions contained in any of the marketing e-mails we send or by logging into your membership and adjusting your e-mail preferences found under “MY ACCOUNT.” Please note that even if you unsubscribe from marketing emails, we may still e-mail you non-commercial e-mails related to your membership.
If members wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally, demographic information). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.
Surveys and Contests
From time to time we invite members to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the member has a choice whether to disclose requested contact information (e.g., name and mailing address) and demographic information (e.g., zip code or job title). In addition to other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes, to monitor or improve the use and satisfaction of the site, or may be shared with sponsors of such surveys or contests.
Communications with Us
We have features where members can submit information to us (such as our feedback forms). Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve members better.
Service Updates, Special Offers
In order to best serve our members, we may send updates that contain important information about our sites and services. For example, we send new members a welcome message, and verify password and member name for our password-protected sites. We may also communicate with a member to provide requested services and for account-related issues via e-mail, phone or regular mail.
We offer our members the option to receive information about our organization, related products, services and special deals. Members can choose not to receive these communications, as set forth in our Permission section below.
Automatic Data Collection
Our web sites have features that automatically collect information from members, to deliver content specific to members’ interests and to honor their preferences. This information assists us in creating sites that will serve the needs of our members.
For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify members personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our member base for aggregate use.
We may combine demographic information supplied by a subscriber at registration with site usage data to provide general profiles, in aggregate non-personally identifiable form, about our members and their preferences in the content of the site and advertising. We may share this composite information with our advertisers and business affiliates to help them better understand our services.
With whom your information is shared
When we have co-branded, customized, private label, powered by or sponsored products and services, or when we join with other parties to provide specific services, we may share (provide and receive) personal information with them. We do not share credit card information with such third parties.
Information may be shared with selected advertisers if a member affirmatively clicks through on a link/ad to such advertiser at those sites or in e-mails, or if a member expresses interest in a specific vendor during the registration process.
On occasion, we may provide targeted lists of names and offline and online contact information for marketing purposes to third parties, subject to our Permission policies. We give members the option of not having their name or contact information disclosed to third parties, as set forth in the Permission section.
Other than as set forth above, we do not share personally identifiable information with other companies; apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. We will disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Members should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
Correction/Updating Personal Information
If a member’s personally identifiable information changes (such as zip code), or if a member no longer desires our product(s)/service(s), we provide a way to correct or update that member’s personal data. The member should contact Member Support for the applicable product or service.
Our members are given the opportunity to choose whether to receive information from our affiliates and us not directly related to the registered services. Members also have the opportunity to choose whether to have personal information shared with third parties for marketing purposes. Members can go to our home page at mynpp.com to change their options. Please note that we will endeavor to implement requests within a reasonable time, although for a time members may continue to receive mailings, etc., transmitted based on information released prior to the implementation of the request. Members will continue to receive information directly related to their registered services, so they always are kept informed.
We use reasonable precautions to protect our members’ personal information and to store it securely. Sensitive information that is transmitted to us online is encrypted and is transmitted to us securely. In addition, access to all of our members’ information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a member service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
Our web sites contain links to other sites. NPP is not responsible for the privacy practices or content of such other sites. We encourage our members to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
Notification and Changes
For questions about this privacy statement, the practices of this site or any dealings with NPP, contact us at:
National Purchasing Partners
1100 Olive Way, Suite 1020
Seattle, WA 98101